Help Center
The ABC HealthHub platform is designed for members who want easy access to mental health and general wellness resources. If you have any questions or concerns while using the platform, please click below for support.
Do you have a question or concern?
We’re here to help. Review the FAQs or submit a support request below, and a member of our team will respond within two business days.
FAQs
This platform is designed for ABC Health Plan members who are looking for easy access to mental health and general wellness support. If you are an ABC Health Plan member, the platform is available for you to explore at your own pace.
No. Access to the platform, wellness check-ins, and available resources are included as part of your ABC Health Plan benefits at no additional cost.
Resources available through the platform are carefully reviewed to ensure they are trustworthy, evidence-informed, and relevant to member wellbeing. Content is regularly updated based on member feedback, engagement, and evolving wellness needs.
Your privacy is important to us. ABC HealthHub uses secure systems and privacy protections to help keep your information safe and confidential. Any information you provide through the platform is securely protected and handled in accordance with applicable privacy and security standards.
Your information is kept private and secure. Responses are not used for advertising or unrelated purposes, and your personal information is protected through strict privacy and security safeguards.
Your information will continue to be protected in accordance with ABC HealthHub's privacy and security practices. You may also request deletion of your account or personal information at any time, subject to applicable legal and record-keeping requirements.
The platform is designed to provide a personalized experience tailored to you. Because it may include personal or private information, we encourage members to use their own individual accounts and devices whenever possible.
Yes. You may choose to share your wellness progress or check-in results with your doctor, therapist, or other care providers if you feel it would support your care and wellbeing.